Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.


Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.


  1. FAQ TOP
  2. Regarding LEONET, and Internet
  3. How to setup Life Stick (Registration on Television)

To Category List

How to setup Life Stick (Registration on Television) Updated date 2018.02.08

For those who use LEONET service for the first time, it's available to set it up with these procedures below.

  • Setup Life Stick. Registration on TV screen (Check the following)
  • Setup Life Stick Click here for registration on Smartphone.
  • Click here to register on Tenant's homepage 「Mypage」 or LEONET apps.

Configuration on television (Life Stick).

Please check Life Stick and cable connection, and configure following below.
Click here for remote control pairing.

LEONET Support Page
Other Language

Please press the 【入力切替】(Change input) button, and change input to 『HDMI』

  1. First, please skip(スキップ) this page.

  2. On the next page, the confirmation screen about terms of use will be displayed.
    Select 「同意する(Agree)」, and move on to the next page. If you select [利用規約を確認], you will see the screen about terms of use.

  3. Select 「初めてLEONETをご利用になる方」(First-time user of LEONET).

  4. Confirmation screen, asking whether you have 「登録確認書」 (Confirmation of registration) or 「鍵引渡し確認書」(Key handover confirmation sheet) will be displayed.
    Select 「登録確認書を持っている」(Registration of confirmation is on my hand).

  5. Select 「Life Stickで登録する」(Register by Life Stick)

  6. Type [Initial LEONET ID] and [Initial Password] which are written on the sheet such as Confirmation of registration or key handover confirmation sheet, and select 「次へ」(Next).

  7. Type the new LEONET ID and password.
    Please register your information such as phone numbers. Select 「確認」 (Confirm) after input.
    ※Those who are under corporate contract will see the screen to input your name, nationality etc.

  8. Select 「登録」(Register) if all information on the screen is correct.

  9. In case you registered phone number (070, 080, 090) at ⑧,
    PIN code (6 digits) will be sent to your SMS mail on your phone.
    Please type 6 digits code on the television screen, and select 「認証」(Authentication).
    ※Those who do not have a phone number (070, 080, 090),
    or those who selected 「SMS認証を利用しない方」(those who do not use SMS authentication)
    Click here

  10. This is confirmation screen of room contract.
    Select 「登録」(Register) if all information like initial setup number and room number on the screen is correct comparing with registration confirmation form.