Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.


Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.


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  3. I'd like to check Waste Disposal Procedures. What should I do?

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I'd like to check Waste Disposal Procedures. What should I do? Updated date 2017.02.06

Waste Disposal Procedures can be checked in the following way.

  1. The information is posted on a bulletin board at your apartment.

  2. The information can be checked from a LEONET app on smartphone.
    For more details on LEONET app, please refer to this page.

    If you select 「ごみの出し方(Waste Disposal Procedures)」 after logging in to LEONET app, information on waste disposal will be shown.
  3. The information can be checked through a website of your local municipality.
    Here are links to websites of local municipalities.




青森県  秋田県  岩手県  宮城県  山形県  福島県


新潟県  長野県


山梨県  群馬県  栃木県  茨城県  東京都  埼玉県  千葉県  神奈川県


静岡県  愛知県  三重県  岐阜県


石川県  富山県  福井県


滋賀県  京都府  奈良県  大阪府  兵庫県  和歌山県


岡山県  鳥取県  島根県  広島県  山口県


香川県  徳島県  高知県  愛媛県


福岡県  佐賀県  長崎県  大分県  熊本県  宮崎県  鹿児島県





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