Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.

more

Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.

more

  1. FAQ TOP
  2. Consultations on daily life
  3. The curtain rail is so high and which is hard to reach. Can you come to fit a window with the curtain?

To Category List

The curtain rail is so high and which is hard to reach. Can you come to fit a window with the curtain? Updated date 2017.06.10

Customers who wish to install curtains should inform us "Inquiry Form" or contact the service center.

Please let me know the convenient date and time.

※Visiting time will be 10:00 to 18:30.
※A travel expense of 3,780yen (tax included) will occur.

Categories

FOR THE INQUIRIES VIA EMAIL

For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

Inquiry form

Inquiries by phone

Telephone inquiries are also available at the following numbers.

0120-984-578

(Business hours: 10 a.m.-7 p.m.)

Available languages are Chinese, Korean, English, Portuguese, and Vietnamese.

Top of page