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videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.

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Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.

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  2. Front door and Room keys
  3. The surface of the entrance door gets wet with water drops. What is the cause?

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The surface of the entrance door gets wet with water drops. What is the cause? Updated date 2019.08.30

This is caused by condensation that occurs because the entrance door is cooled by the outside air and the air containing moisture in the room touches the cooled entrance door.

The best way to deal with this is to provide proper ventilation.
Open windows frequently and change air frequently. Especially around wet surface, such as in the bathroom or kitchen, provide local ventilation to efficiently discharge water vapor in the room.

Also, if the room temperature is too high, the indoor air will contain a lot of water vapor.
It is also effective to warm the whole house and eliminate extremely cold places.

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For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

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Telephone inquiries are also available at the following numbers.

0120-984-578

(Business hours:10 a.m.-6:30 p.m.)

Available languages are Chinese, Korean, English, Portuguese, and Vietnamese.

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