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videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.

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  1. FAQ TOP
  2. Front door and Room keys
  3. Please be careful when opening and closing the door in strong winds

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Please be careful when opening and closing the door in strong winds Updated date 2019.10.25

When strong winds are generated due to the development of typhoons or low pressure,when opening or closing the entrance door, the doors may be hit by the strong wind and damaged.

When you go out, check the weather conditions carefully, and if a strong wind warning or warning is issued, you should refrain from going out as much as possible to prevent injury or accident, or if you need to go out,Please be careful when opening and closing the entrance door.

If the door is damaged by a strong wind, please let us know through the "Inquiry Form" or contact the service center.
* For damages caused by customer's negligence (carelessness), repair costs may be incurred.



About correspondence at the time of disaster occurrence

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FOR THE INQUIRIES VIA EMAIL

For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

Inquiry form

Inquiries by phone

Telephone inquiries are also available at the following numbers.

0120-984-578

(Business hours:10 a.m.-6:30 p.m.)

Available languages are Chinese, Korean, English, Portuguese, and Vietnamese.

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