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  2. Regarding LEONET, and Internet
  3. Can I apply for move-out from the "& Leo" app?

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Can I apply for move-out from the "& Leo" app? Updated date 2019.07.23

If you have a smartphone (iPhone, Android), you can apply for move-out from the & Leo app.

● Application procedure
①Log in to the "& Leo" app, and select "apply for move-out「退室申込」" from the Living tab.
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② Confirm the contents, and select "apply for move-out「退室申込」"
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③After confirming 5 points, check "Confirmed" and select "Next".
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④confirme the handling of personal information, select "Agree".
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⑤Enter the desired date for leaving the room, and select "Confirm input."
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⑥Check the input contents and select "Send".
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⑦The application for the scheduled exit date is complete. If you wish to reserve attendance time, select "Reservation for attendance time".
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⑧Enter your desired attendance time, and select "Confirm input."
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⑨Check the input contents and select "Send".
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⑩The attendance time reservation is completed.
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※ If you do not have the "& Leo" app installed, click here



Notes for application

※ Only individual contract customer, monthly payment system contract, or chintai contract can apply
Note that you can not apply if your contract is by a corporation (company) or for fixed-term lease contract.

※ The date sent from the "& Leo" app will be the move-out date.

※ We can not accept move-out hope day less than 20 days from the move out application day.
If you are in a hurry, apply at the written form or visit our office.

※ You can only apply once with one Leonet ID number.
If you canceled the application and want to apply again, please do so in writing or at your office.






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FOR THE INQUIRIES VIA EMAIL

For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

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Inquiries by phone

Telephone inquiries are also available at the following numbers.

0120-984-578

(Business hours:10 a.m.-6:30 p.m.)

Available languages are Chinese, Korean, English, Portuguese, and Vietnamese.

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