Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.


Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.


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  2. Regarding LEONET, and Internet
  3. What is G-cluster for LEONET?

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What is G-cluster for LEONET? Updated date 2017.07.05

「G-cluster」 is the new cloud game device you can enjoy on the Life Stick screen without download or packaged software.

About playing game

Please install 「G-cluster remote」 apps from the QR code displayed on the right down corner.
※You can buy the dedicated controller [Air commander] from Lセレクト(L select).
Top page will be displayed after selecting start.

How to buy single item sales

Single item can be purchased with LEONET point or credit card. E-mail registration will be required when purchasing.

  1. Select 「プレイ」(Play).