Information on changing the numbers for various inquiries

From Thursday, July 1, 2021, the inquiry phone number below will be changed to Navi Dial.

Accordingly, the free call(old number)below that you have previously used will end on Saturday, July 31, 2021.

We will continue to work harder to improve service quality. Please use it a lot.

Various number change details

  • Individual customers looking for a room
    New number 0570-0080-21
    Reception hours 9:00-18:00
    (Old number 0120-0080-21)

  • Corporations looking for a room
    New number 0570-0540-21
    Reception hours 9:00-18:00
    (Old number 0120-7880-21)

  • Customers looking for a room (foreign language support)
    New number 0570-0480-21
    Reception hours 10:00-18:30
    (Old number 0120-984-578)

  • Current residents (inquiries regarding room and building management)
    New number 0570-0060-21
    Reception hours 10:00-18:30
    (Old number 0120-590-080)

What is Navi dial ?

Navi Dial is a telephone number starting with "0570" using NTT Communications' service.

Navidial is not toll-free. You will be informed of the approximate calling charge before the ringing tone.

(Landline:9.35 JPY(tax included)for 3 minutes, Mobile phone:11 JPY(tax included)for 20 seconds)

※The actual calling charge is based on the distance from the caller to the destination, etc.