Online service
Either online or in store , we provide support in finding an apartment according to your convenience.
We offer 4 online services from room search to move-in
You can choose to visit us or use our online service at your convenience.
Support for finding a room to choose from and signing a contract
Consultation with the staff
Online consultation
Online room search support
Through a video call with an online tool, you can search for a room while meeting the store staff through the screen. Our store staff will support you in finding properties that meet your requirements.
- Leopalace21 directly managed stores only
or
Visit our store
Room Visit
Online preview
Tour the room via video call
The store staff will bring a smartphone or tablet to the property and conduct a tour (introspection) of the inside of the property while talking through a video call. Even if you don't bother to go to the site, you can preview it from home or outside.
- Leopalace21 directly managed stores only
or
On-site visit
Online contract
Online contract
Online contract explanation
Once you have decided on a property, enter the required information online. After the contract-related documents arrive at your home, we will explain important matters through a video call, as well as confirm, fill in, and seal the contract documents.
or
Contract procedure at the store
Key handover
Deliver keys by mail
No need to visit the store
You can receive the keys by mail. There is no need to go to the store on the day you move in, and you can enter the room directly.
- A contract must be signed at least 5 days before the move-in date, and an application for this service must be made at the time of the contract. Even if you apply after the contract is concluded, we will not be able to respond.
- Please contact the store staff for details of this service.
or
Receive the keys at the office
Preparing for online consultation, viewing, and contract
Online services that do not require a visit will be performed using "Microsoft Teams" or "FaceTime". Please prepare your device (PC, smartphone, tablet).