Advance preparation for online consultation, online viewing, online contract
Online services that do not require a visit will be performed using "Microsoft Teams" . Please prepare your device (PC, smartphone, tablet).
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If you are using Microsoft Teams
PC

STEP 01
Please click the URL of the e-mail sent from the store on the date and time you set in advance for the consultation
STEP 02
When Teams opens in your browser, click on your preferred access method - we recommend "Join in your browser"
STEP 03
Once you have selected your browser, enter your name and click "Join Now". When you see the faces of our store staff on the screen, you are ready to go
Smartphones, tablets

STEP 01
Download and install Microsoft Teams from the App Store and Google Play stores
STEP 02
Tap the URL in the email sent by the store on the scheduled date and time of your consultation.
STEP 03
The application will launch. Enter your name and tap Join Meeting
When the store staff's face appears on the screen, you are ready to go
- If you have any questions or problems with the specifications of Microsoft Teams, please contact the application providers directly
- When using video calls, communications occur. If you have a pay-as-you-go telecommunications service or an internet line and plan with a limit on communication charges, please be aware of the amount of communication
- Depending on the connection speed and application settings, video call quality may be degraded. For stable image quality, we recommend using the application with a Wi-Fi
- There may be restrictions on the use of the application depending on the operating environment, such as the device and version used