Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.

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Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.

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  1. FAQ TOP
  2. Consultations on daily life
  3. May I post a poster or calendar on the wall?

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May I post a poster or calendar on the wall? Updated date 2017.06.10

There is no problem if it is a hole such as a slight pushpin or pin.

Please refrain from using such as damaging the base board with nail hole, screw hole.

If there are things like these rails in you room, you are able to use as wall hanging. By using a commercially available hook etc., you can use it without scratches or holes in the wall.

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FOR THE INQUIRIES VIA EMAIL

For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

Inquiry form

Inquiries by phone

Telephone inquiries are also available at the following numbers.

0120-984-578

(Business hours: 10 a.m.-7 p.m.)

Available languages are Chinese, Korean, English, Portuguese, and Vietnamese.

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