Frequently Asked QuestionsThose are common inquiries & questions from our international customers. If you need assistance at the time of move-in or during your stay, please refer to the following.

videocamVideo regarding Common Courtesy

This video introduces common courtesies in Japanese society. Please be sure to check it before moving in so that you can avoid any troubles with your neighbors.


Apartment Use Service Guide

Our Service Guide explains important reminders, such as how to use the room facilities and how to cancel the contract etc. If you need any assistance, please refer to our Service Guide first of all.


  1. FAQ TOP
  2. Regarding Moving out
  3. Where can I submit the move-out notification form?

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Where can I submit the move-out notification form? Updated date 2017.01.27

Please submit it to the local administration center.

Please confirm the address of management centers from the link here.

※If you send the move-out notification form by mail, the date of postmark will be the move-out notification date.

About how to fill the move-out notification form, please refer to the following link

In addition, besides mailing the move-out notification form, you can apply for the moving out by LEONET equipment in your room or by submitting from the tenant's page or by visiting our office. Please choose the method which you prefer.



For those who are currently living in Leopalace apartment, please use the following form to send us the inquiries about your daily life.

Inquiry form

Inquiries by phone

Telephone inquiries are also available at the following numbers.


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